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SPF is now an IBM Reference

SPF Private Clients Finding diamonds in the rough: harnessing AI solutions to identify the best mortgage leads   The UK’s Help to Buy scheme helps first-time buyers onto the property ladder – and floods mortgage brokers with complex and time-consuming mortgage...

25% Call Reduction at Redbridge Council

The chatbot built in just two weeks for Redbridge Council over Christmas has helped reduce contact centre call volumes by 25%.  At  it's peak on January 2nd the bot handled 185 unique sessions and over 1600 messages. You can read an article about it in the Ilford...

NEWS

SPF is now an IBM Reference

SPF Private Clients Finding diamonds in the rough: harnessing AI solutions to identify the best mortgage leads   The UK’s Help to Buy scheme helps first-time buyers onto the property ladder – and floods mortgage brokers with complex and time-consuming mortgage...

25% Call Reduction at Redbridge Council

The chatbot built in just two weeks for Redbridge Council over Christmas has helped reduce contact centre call volumes by 25%.  At  it's peak on January 2nd the bot handled 185 unique sessions and over 1600 messages. You can read an article about it in the Ilford...

Using chatbots for sales and marketing purposes

Artificial intelligence (AI) and natural language processing (NLP) have really assisted the evolution of chatbots, as they’re now extremely sophisticated tools that can be used to automate a variety of business processes. AI-powered chatbots can be extremely useful...

READING

DO YOU NEED ESCALATEAI?

Do you have people dealing with repetitive queries, process requests or support issues?
Would you like to reduce call centre costs and increase morale?
Have you considered solving these issues by introducing automated chatbot systems but are not yet sure of their reliability?

If any of this seems familiar, you should take a look at Escalate AI, our hybrid chatbot, chat agent solution.

Download this 3 page PDF to find out more about Escalate AI