SPF is now an IBM Reference

SPF is now an IBM Reference

SPF Private Clients Finding diamonds in the rough: harnessing AI solutions to identify the best mortgage leads   The UK’s Help to Buy scheme helps first-time buyers onto the property ladder – and floods mortgage brokers with complex and time-consuming mortgage...
25% Call Reduction at Redbridge Council

25% Call Reduction at Redbridge Council

The chatbot built in just two weeks for Redbridge Council over Christmas has helped reduce contact centre call volumes by 25%.  At  it’s peak on January 2nd the bot handled 185 unique sessions and over 1600 messages. You can read an article about it in the...
Using chatbots for sales and marketing purposes

Using chatbots for sales and marketing purposes

Artificial intelligence (AI) and natural language processing (NLP) have really assisted the evolution of chatbots, as they’re now extremely sophisticated tools that can be used to automate a variety of business processes. AI-powered chatbots can be extremely useful...
How does a chatbot help to drive eCommerce sales?

How does a chatbot help to drive eCommerce sales?

  The eCommerce industry is dynamic and constantly changing. Anyone who owns, runs or manages an eCommerce site must ensure that they are aware of all the latest developments and how to incorporate these into their site in order to provide the best possible user...